Proudly based in Costa Rica

Terms & Conditions

Welcome to MOS Design Collectors. By using our website and placing an order, you agree to the following terms: 

Product Availability 

Our curated selection includes exclusive and limited-production items. Availability is subject to change without notice. In the event of a sold-out item after purchase, we will offer options such as a refund, backorder, or alternative product. 

Shipping & Delivery 

We offer various delivery options, including: 

  • Standard Delivery 
  • White Glove Delivery: Includes in-home delivery, professional setup, and packaging removal. Available for select regions and products. Additional fees may apply. 

Estimated delivery times are provided at checkout and may vary based on product availability and location. 

Payments & Pricing 

Prices are listed in dollars and include applicable taxes unless stated otherwise. Accepted payment methods include bank transfers. International customers are responsible for duties and import taxes. 

Returns & Exchanges 

  • Returns are accepted within 14 days of delivery for eligible items. 
  • Items must be in original condition and packaging. 
  • Custom and made-to-order items are final sale. 
  • Return shipping is the customer’s responsibility unless the item is damaged or incorrect. 

To initiate a return, contact us at [insert email] with your order number and reason. 

Damaged or Defective Items 

Inspect your order upon delivery. If you receive a damaged or defective item: 

  • Notify us within 24 hours 
  • Include photos and a description We will evaluate and offer a replacement, repair, or refund. 

Intellectual Property 

All content, photography, and product designs on this site are the property of MOS Design Collectors or our partners. Use without permission is strictly prohibited. 

Limitation of Liability 

We are not liable for delays or damages caused by events outside our control (e.g., natural disasters, third-party delivery issues).